Support
We read every email and we'll help you get the watch working with your car.
It helps to tell us
Your watch, for example fēnix 8 47 mm.
Your car, its model and year.
Coil's version: hold UP, and it is under About.
What you did, and what the watch said, in its own words if you can.
Quick fixes
What the watch's messages mean, and what to do.
Can't reach the car
Move within about 10 metres and choose Retry. Check the watch isn't in flight mode, which turns Bluetooth off.
Key removed
The car no longer has the watch's key, usually because it was deleted under Locks. Choose Set up again.
Setup stopped
Sit in the driver's seat and choose Try again. If it stops again, restart your watch: turn it off and on (on most Garmins, hold LIGHT and choose Power Off), then try once more. A connection left half-made can stick until the watch restarts. Setup's tips cover the other causes.
Something went wrong
Try once more. If it happens again, tell us what you were doing; we may ask you to switch on Diagnostics, by choosing About five times, and read us what Live status says.
Wear a different Garmin?
Coil is coming to more watches. Email support@coilkey.com with yours, and we'll tell you when it's ready.